Privacy Policy

Introduction

Sengi ("we," "our," or "us") operates the Sengi platform, including the website at sengi.co and the Sengi application at app.sengi.co. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Data We Collect

We collect information that you provide directly to us when you create an account, use our services, or contact our support team. This includes:

• Account information: your name, email address, and password.
• Business information: client details, project data, invoices, and financial records you enter into Sengi.
• Usage data: how you interact with our services, including pages visited, features used, and session duration.
• Device information: browser type, operating system, IP address, and device identifiers.

How We Use Your Data

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send technical notices, updates, and support messages.
• Respond to your comments, questions, and support requests.
• Monitor and analyze trends, usage, and activities to improve the user experience.
• Detect, investigate, and prevent fraudulent transactions and abuse.

Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet is completely secure, we strive to protect your data using commercially reasonable means.

Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use our services. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our platform.

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and analytics. These providers are contractually obligated to use your information only as necessary to provide their services to us and are required to maintain the confidentiality of your data.

We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Request a portable copy of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@sengi.co.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@sengi.co.